Glossary

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After a customer selects the COD payment option and places an order, the e-commerce platform generates an order confirmation specifically for COD orders. This confirmation often includes details on how and when to make the payment upon delivery.

Related Glossaries

Shipment damaged

The shipment has sustained damage during transit, and it may not be in its original condition.

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COD Remittance Cycle

The cycle or frequency at which COD remittance is processed is known as the COD remittance cycle. There are two components to COD remittance cycles - Frequency of remittnace and Delay in remittance. Frequency of remittance (measured in days per week) refers to how many times remittance is processed within a week Delay in remittance refers to the number of days post delviery after which the remittance becomes liable to be processed by the courier partner to the seller. For instance if the seller is on a twice a week 7 day deferred cycle, that would mean remittance against a shipment becomes due 7 days post delivery of the shipment and is processed in tranches two time a week.

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Bounce Rate

The percentage of visitors who leave the website after viewing only one page without interacting further. A lower bounce rate is generally desirable because it means users are exploring multiple pages or engaging with the site's content.

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Debit card

Debit card payments directly deduct the purchase amount from the customer's bank account. Debit cards are also widely accepted and are often used by customers who prefer not to accrue credit card debt.

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