Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

It is calculated by dividing the number of people who abandons their cart by the total number of visitors to your website.

Related Glossaries

Session Duration

The amount of time a user spends on the website during a single visit. Longer session durations often suggest that users find the content valuable and engaging.



This is the fee assocaited with collection of cash at the time of delivery levied by courier partners.This fee is used to incentivise delivery executives to collect and safegaurd funds collected at the time of delviery and is also used to cover the charges incurred by courier partners in facilitating collection either via electronic means or hard cash, safegaurding these funds and processing them for remittance. This is usually calcaulted as the maximum of a fixed value or a percetnage of the amount collected



Import Duty

It refers to the tax or charges imposed by the government on goods that are imported from other countries. Import duty depends on multiple factors such as the type and value of goods. Import duty is one of the major sources of revenue for the government and saves local businesses from extreme international competition.



Fuel Surcharge

Fuel Surcharge is an extra fee levied on top of freight charges to account for variablility in fuel prices. Fuel surcharges could be fixed percentage value or a markup on indexed fuel rates - either prevailing petrol/diesle rates or international crude oil prices.



Chart a course for sustainable business growth

Get started