Glossary

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Shipping insurance is the service that saves the goods of eCommerce sellers against damaged, lost, or stolen packages. If the shipper has insured his shipment he can get the declared value in case of any of the default situations.

Related Glossaries

COD Remittance Cycle

The cycle or frequency at which COD remittance is processed is known as the COD remittance cycle. There are two components to COD remittance cycles - Frequency of remittnace and Delay in remittance. Frequency of remittance (measured in days per week) refers to how many times remittance is processed within a week Delay in remittance refers to the number of days post delviery after which the remittance becomes liable to be processed by the courier partner to the seller. For instance if the seller is on a twice a week 7 day deferred cycle, that would mean remittance against a shipment becomes due 7 days post delivery of the shipment and is processed in tranches two time a week.

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Order Allocation Engine

Order allocation engine refers to assigning of order pickup to relevant warehouse. A business may be operating from multiple warehouses, order is assigned to a particular warehouse based on multiple factors such as type of product, delivery location, etc.

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OTP verification

As the name suggests, OTP is a one-time use, temporary, secure PIN code that is issued to you via SMS or email to prevent identity threats

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Prohibited goods

Prohibited items are the goods that are completely banned and cannot be shipped at any cost. None of the courier partner accepts these goods, for example: Human remains or ashes, Complete firearms, ammunition, explosives / explosive devices, illegal goods, such as counterfeit goods and narcotics, etc.

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