Glossary

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API meaning Application Programming Interface consists of several open endpoints that allow two software components to communicate based on a defined request and response system. eCommerce Shipping APIs are a great example that explains how data can be pushed across channels easily without having to fetch information manually. Swift API integration allows direct integration with all the major sales channels and courier partners like Shopify, Amazon, Delhivery, Bluedart, etc.

Related Glossaries

Order tracking

Order tracking allows customers to monitor the status and location of their packages as they move through the shipping and delivery process. It provides real-time updates on the order's progress.

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Shipping Label

A shipping label is a physical document that is very crucial for successful shipping. Shipping label consists of all the necessary information such as the origin address, a destination address, tracking Barcode, etc that guides delivery agents and various stakeholders from picking up the shipment to the final delivery, It is very important for the sellers to carefully stick the label on the shipment to avoid failed deliveries, missing or lost goods, stc.

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RTO Detection

RTO Detection is a feature which once incorporated, proactively checks the address of the customer and provides indication based on the previous data. It gives information to the merchant if previously placed orders have been RTOd or if the courier partner is inefficient in delivering the orders

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Delivery not attempted

The delivery service did not make an attempt to deliver the package to the recipient.

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