Glossary

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RTO Detection is a feature which once incorporated, proactively checks the address of the customer and provides indication based on the previous data. It gives information to the merchant if previously placed orders have been RTOd or if the courier partner is inefficient in delivering the orders

Related Glossaries

COD Remittance Cycle

The cycle or frequency at which COD remittance is processed is known as the COD remittance cycle. There are two components to COD remittance cycles - Frequency of remittnace and Delay in remittance. Frequency of remittance (measured in days per week) refers to how many times remittance is processed within a week Delay in remittance refers to the number of days post delviery after which the remittance becomes liable to be processed by the courier partner to the seller. For instance if the seller is on a twice a week 7 day deferred cycle, that would mean remittance against a shipment becomes due 7 days post delivery of the shipment and is processed in tranches two time a week.

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e POD

e POD is an electronic copy of the proof of delivery that is shared by a courier to the seller after the successful delivery. This confirms that the good is successfully delivered to the end customer

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Order Number

An order number serves as an identification or reference number that is assigned to a particular purchase or order. When a customer places an order through an e-commerce platform, the company typically assigns a unique order number to that specific transaction.

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Reverse Logistics

The process of returning items to their point of origin from the buyer to the manufacturer or supplier is known as reverse logistics. Reverse logistics is an important part of the supply chain and cannot be ignored. With the increase in eCommerce, the number of returns has also increased, making it a big challenge for sellers. So it important to streamline reverse logistics effectively and effeciently.

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