Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

Dimensional weight, often known as DIM weight, is the space that a package occupies while being shipped. Consider the amount of room there is in a truck or a plane. If your box occupies a little more room than the weight it is charged for, you will be charged for that extra room. You are charged either the real or dimensional weight whichever is higher. Dimensional weight is calculated by multiplying the length, width and height of the shipment and dividing it by a courier specific volumetric divisor.

Related Glossaries

Link Clicks

When a user clicks on a hyperlink (text or image) that leads to another web page or resource, it's called a link click. This is one of the most basic and important interactions on the web.



COD collection fee

This is the fee assocaited with collection of cash at the time of delivery levied by courier partners.This fee is used to incentivise delivery executives to collect and safegaurd funds collected at the time of delviery and is also used to cover the charges incurred by courier partners in facilitating collection either via electronic means or hard cash, safegaurding these funds and processing them for remittance. This is usually calcaulted as the maximum of a fixed value or a percetnage of the amount collected



NDR

NDR meaning Non-Delivery Report is a notification created by the courier partner on shipments that cannot be successfully delivered due to any reason in the specific time frame. It briefly shows eCommerce sellers the orders which cannot be delivered and the reason for the failed delivery. Typically any courier company makes three attempts to deliver the order before marking it to RTO, meaning Return to Origin. So it is important to take the necessary steps in a specific time frame to ensure successful delivery.



Reverse Logistics

The process of returning items to their point of origin from the buyer to the manufacturer or supplier is known as reverse logistics. Reverse logistics is an important part of the supply chain and cannot be ignored. With the increase in eCommerce, the number of returns has also increased, making it a big challenge for sellers. So it important to streamline reverse logistics effectively and effeciently.



Chart a course for sustainable business growth

Get started