This is some text inside of a div block.

Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

Explore All

An exchange occurs when a customer wishes to return a product they've purchased and, instead of a refund, they request a replacement product of the same or equivalent value. This is common for clothing or items with sizing issues.

Related Glossaries

Express Shipping

Express or expedited shipping is a mode of eCommerce shipping that is faster than standard shipping. Although there is no specific timeframe to define expedited shipping as it depends on the location and the carrier. It is used for priority shipping by the customers and comes with some extra fees and can be same day, next day or two day delivery.

Read more

Wallet history

A seller's Wallet keeps track of every shipping transaction they've made on a platform.

Read more

Shipping Insurance

Shipping insurance is the service that saves the goods of eCommerce sellers against damaged, lost, or stolen packages. If the shipper has insured his shipment he can get the declared value in case of any of the default situations.

Read more

Re order

This action involves a customer placing a new order for the same or similar products or services they've previously purchased. Customers may reorder items they like, need again, or want to stock up on.

Read more

Wheel your way to growth

Sign Up

Chart a course for sustainable business growth

Get started