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Glossary

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ORC stands for Origin Receive Charges. ORC is shoreside handling costs at the origin port, from receipt of the container at the container yard (CY) or container freight station (CFS) to loading aboard the ship.

Related Glossaries

COD Remittance

COD remittance refers to the regular payment of COD amount collected from customers at the time of delivery back to the end seller. As an industry practice, the COD collected by delivery executives at the time of door step deliveries is transferred back to the seller at pre-defined frequencies agreed by both the seller and the courier partner. This transfer of funds is known as COD remittance

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Refund

A refund is the process of returning the payment to a customer for a canceled, returned, or unsatisfactory order. Refunds are typically issued through the same payment method used for the original purchase.

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Pick up cancelled

The pickup request has been canceled, and the shipment will not be collected.

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FAD

The first delivery attempt for a shipment.

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