Glossary

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Payment failure in e-commerce refers to a situation where a customer's attempt to make a payment for a product or service on an online store is unsuccessful or declined. Payment failures can occur for various reasons, and they are a common challenge that e-commerce businesses need to address to ensure a smooth and successful transaction process.

Related Glossaries

COD order confirmation

After a customer selects the COD payment option and places an order, the e-commerce platform generates an order confirmation specifically for COD orders. This confirmation often includes details on how and when to make the payment upon delivery.

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Pick up cancelled

The pickup request has been canceled, and the shipment will not be collected.

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Wishlist

A wishlist option on a website is a feature that allows users to create a personalized list of items or products they are interested in, but may not be ready to purchase immediately.

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Address Verification

Address Verification is a feature that validates the authenticity and deliverability of an address given by a cutomers. It has been proven an efficient sytem to reduce RTO for online stores.

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