Glossary

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Re schedule refers to the changing the date of the delivery by the end customer, this might be because of multiple reasons such as unavailability, etc.

Related Glossaries

COD Remittance

COD remittance refers to the regular payment of COD amount collected from customers at the time of delivery back to the end seller. As an industry practice, the COD collected by delivery executives at the time of door step deliveries is transferred back to the seller at pre-defined frequencies agreed by both the seller and the courier partner. This transfer of funds is known as COD remittance

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Pickup Manifest

You usually make a list of the shipments when providing a courier with packages; this list serves as proof of handover. It includes all the information regarding shipments.

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Payment failure

Payment failure in e-commerce refers to a situation where a customer's attempt to make a payment for a product or service on an online store is unsuccessful or declined. Payment failures can occur for various reasons, and they are a common challenge that e-commerce businesses need to address to ensure a smooth and successful transaction process.

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Shipping Label

A shipping label is a physical document that is very crucial for successful shipping. Shipping label consists of all the necessary information such as the origin address, a destination address, tracking Barcode, etc that guides delivery agents and various stakeholders from picking up the shipment to the final delivery, It is very important for the sellers to carefully stick the label on the shipment to avoid failed deliveries, missing or lost goods, stc.

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