Glossary

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RTO stands for "Return to Origin," which happens when a delivery attempt fails and the package is sent back to the seller's location. RTO detection is a system that identifies such cases and allows the e-commerce business to take appropriate action, such as reshipping or issuing a refund.

Related Glossaries

Dangerous Goods

Dangerous goods refer to certain hazardous goods that the secretary of transportation has recognized as dangerous and are capable of imposing a threat to health, safety, and property while being shipped. Most courier firms ban the shipment of certain items because of the nature of the goods. These items must be carried with extreme caution and must be declared prior to shipment. Some harmful commodities are forbidden from shipping by one or more modes of transportation. Because of their chemical or physical qualities, certain commodities are designated as DG goods. Crackers, gases, flammable liquids, corrosive substances, and so on are examples.

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Conversion Rate

It is the percentage of visitors to your website that complete a desired goal(a conversion) out of the total number of visitors.

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First mile delivery

First-mile delivery refers to the first leg of the shipping journey. Delivery of first-mile delivery may differ according to industries and business models. For eCommerce shipping, first-mile delivery refers to picking up goods from the seller's warehouse by delivery agents and taking it further to the first holding center. To streamline this process sellers need to provide with pickup details and parcel details to couriers partners like Bluedart, Delhivery, DTDC, Amazon, etc.

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COD

COD stands for Cash on Delivery and enables customers to pay for their orders using cash or a credit card when their orders are delivered. COD is a preferred and most common form of payment method used by eCommerce shoppers other then UPI and Debit cards.

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