Glossary

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RTO stands for "Return to Origin," which happens when a delivery attempt fails and the package is sent back to the seller's location. RTO detection is a system that identifies such cases and allows the e-commerce business to take appropriate action, such as reshipping or issuing a refund.

Related Glossaries

2PL

A second-party logistics provider, commonly known as 2PL, is a carrier that owns and operates the mode of transportation for goods. This can include shipping lines that run ships, airlines that operate planes, or hauling companies that use vehicles. 2PLs are sometimes referred to as forwarders. For example, an airline company may also offer freight services to transport goods from the sender to the recipient.

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Cross Dock

Cross docking is one of the techniques to bring down distribution costs significantly in logistics. It refers to the direct unloading of goods from one mode of transportation to direct customer or another mode of transportation, eliminating the need of keeping inventory in storage. Thereby. reducing reducing costs. Cross docking takes place at distribution docking terminals where activities like sorting, consolidating, distributing takes place.

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Hyperlocal Delivery

The hyperlocal delivery model refers to the meeting on-demand delivery of the customers in a certain defined local area. The demand of the customers is usually met through offline stores or warehouses via a digital platform. Dunzo, Blowhorn, and Shadowfax are a few renowned names is hyperlocal delivery fleets. Hyperlocal delivery is growing at the very fast pace because of the convenience that comes with it to both customers and sellers.

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Warehousing

Warehousing refers to storing physical goods in a single location until they are sold or distributed. Warehousing allows you to have a single location for delivering all your products. Usually, warehousing may differ according to the different types and sizes of the business. A small startup may be storing its products in its own facility, until they scale and outgrow their space.

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