Glossary

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The shipment cannot be located or has gone missing during the shipping process.

Related Glossaries

Tracking page

This is a webpage or interface that customers can access to enter their order details (usually a tracking number) to see the current status and expected delivery date of their orders.

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Call to action buttons or links are designed to encourage users to take a specific action, such as signing up for a newsletter, downloading a resource, or starting a free trial. Clicks on CTAs are often used to measure the effectiveness of marketing campaigns.

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Weight Freeze

Weight Freezing is a way to avoid weight disputes of shipments. Sellers can freeze the weight of their shipment by providing the dimensions of a shipment.

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Session Duration

The amount of time a user spends on the website during a single visit. Longer session durations often suggest that users find the content valuable and engaging.

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