Glossary

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A tracking page is used by merchants and customers to know the status of a shipment. Every shippment has a unique tracking number using which a customer can get details around the whole journey of a shipment.

Related Glossaries

Prohibited goods

Prohibited items are the goods that are completely banned and cannot be shipped at any cost. None of the courier partner accepts these goods, for example: Human remains or ashes, Complete firearms, ammunition, explosives / explosive devices, illegal goods, such as counterfeit goods and narcotics, etc.

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5PL

5PL is a recent addition to the logistics industry, denoting the concept of complete logistic integration through multiple outsourced providers. This approach involves a fully integrated logistics solution that spans the entire supply chain, from start to finish, with the aid of numerous outsourced service providers. To achieve this, effective integration of IT and computer systems is essential to provide real-time visibility and control over the entire supply chain, regardless of the number of different suppliers involved.

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Shipping Insurance

Shipping insurance is the service that saves the goods of eCommerce sellers against damaged, lost, or stolen packages. If the shipper has insured his shipment he can get the declared value in case of any of the default situations.

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Fuel Surcharge

Fuel Surcharge is an extra fee levied on top of freight charges to account for variablility in fuel prices. Fuel surcharges could be fixed percentage value or a markup on indexed fuel rates - either prevailing petrol/diesle rates or international crude oil prices.

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