Glossary

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Address Verification is a feature that validates the authenticity and deliverability of an address given by a cutomers. It has been proven an efficient sytem to reduce RTO for online stores.

Related Glossaries

Delivery rescheduled

The delivery date or time has been changed or postponed to a different day or time.

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The percentage of visitors who leave the website after viewing only one page without interacting further. A lower bounce rate is generally desirable because it means users are exploring multiple pages or engaging with the site's content.

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Kitting

Kitting refers to compiling separate but related products in a ready-to-ship kit. This saves a lot of time, and cost for the sellers and streamlines order fulfillment. For example, when a customer orders a computer, he may also order a mouse, hard disk, headphones, etc. In such cases, all these products are shipped in a single piece rather than shipping them separately.

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Zone

Zone in logistics is used a proxy for distance travlled in shipping. Most courier partners define regions such as North, South, East, West or Special regions (this demarcates areas where cost of operations is higher than other parts of the country. For instance cost of operations in North East and Jammu, Kashmir is high due to difficult terrain). Zone is then defined as movement of shipments within the same city, within the same region, between two different regions, from metro to metro or to/from Special Regions.

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