Glossary

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This is the fee assocaited with collection of cash at the time of delivery levied by courier partners.This fee is used to incentivise delivery executives to collect and safegaurd funds collected at the time of delviery and is also used to cover the charges incurred by courier partners in facilitating collection either via electronic means or hard cash, safegaurding these funds and processing them for remittance. This is usually calcaulted as the maximum of a fixed value or a percetnage of the amount collected

Related Glossaries

Unified Tracking

Unified tracking refers to the provision that allows users to track all their orders from a single platform. This eliminates restrictions on having multiple tracking portals, you can track all your shipments on a single dashboard. Order tracking while shipping from multiple carrier partners can be vigorous if you don't have unified tracking system.

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Pick up cancelled

The pickup request has been canceled, and the shipment will not be collected.

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Cart Conversion Rate

The success of a business is determined by your cart conversion rate. It is the percentage of carts that end up as a purchase. It is measured by dividing the number of successful orders by the total number of shopping carts opened by potential buyers

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Order Number

An order number serves as an identification or reference number that is assigned to a particular purchase or order. When a customer places an order through an e-commerce platform, the company typically assigns a unique order number to that specific transaction.

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