Glossary

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Re attempt refers to the re attemp of making the delivery to the end customer by the delivery agent. Re attempt usually happens when delivery in first attempt fails.

Related Glossaries

Your orders

The "Your Orders" section is a part of an e-commerce website or app where customers can view a history of their past orders, track deliveries, and access order-related information.

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An exchange occurs when a customer wishes to return a product they've purchased and, instead of a refund, they request a replacement product of the same or equivalent value. This is common for clothing or items with sizing issues.

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Drop-offs

Drop-off is an activity that happens in the purchasing journey of an online shopper. Whenever a customer goes through a bad experience like filling of long and verbose forms at checkout or multiple page redirects, customers leaves the site and does not complete the checkout journey.

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Pageviews

The number of pages a user views during a single visit to the website. A higher number of pageviews may indicate that users are exploring the content in-depth.

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