Glossary

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Re attempt refers to the re attemp of making the delivery to the end customer by the delivery agent. Re attempt usually happens when delivery in first attempt fails.

Related Glossaries

Shipping Insurance

Shipping insurance is the service that saves the goods of eCommerce sellers against damaged, lost, or stolen packages. If the shipper has insured his shipment he can get the declared value in case of any of the default situations.

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Payment method

Payment methods in e-commerce refer to the various ways customers can pay for products or services they purchase online. Offering a variety of payment options is crucial for e-commerce businesses to accommodate the preferences and needs of their diverse customer base.

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COD collection fee

This is the fee assocaited with collection of cash at the time of delivery levied by courier partners.This fee is used to incentivise delivery executives to collect and safegaurd funds collected at the time of delviery and is also used to cover the charges incurred by courier partners in facilitating collection either via electronic means or hard cash, safegaurding these funds and processing them for remittance. This is usually calcaulted as the maximum of a fixed value or a percetnage of the amount collected

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Weight Freeze

Weight Freezing is a way to avoid weight disputes of shipments. Sellers can freeze the weight of their shipment by providing the dimensions of a shipment.

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