Glossary

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Re attempt refers to the re attemp of making the delivery to the end customer by the delivery agent. Re attempt usually happens when delivery in first attempt fails.

Related Glossaries

Cart Recovery Rate

Abandoned cart recovery rate is the percentage of people who returns back to complete their purchase after abandoning their cart. Sellers using email, whatsapp, messages can send reminders and discounts to customers to entice them to complete their orders

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Checkout

The final stage in a customer's online purchasing process is the checkout. Consumers have to provide shipping information as well as select the methods of payment availaible on the website. The simplicity of your online store checkout procedure will also affect your website conversion rate.

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Special zones

Special zones refers to a zone defined by a courier compay based on some specific traits like location, geography etc. Special zones usually have higher shipping rates and require special efforts for successful delivery. For example: Delivering goods in Jammu & Kashmir may need special vehicles because of limited connectivity.

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2PL

A second-party logistics provider, commonly known as 2PL, is a carrier that owns and operates the mode of transportation for goods. This can include shipping lines that run ships, airlines that operate planes, or hauling companies that use vehicles. 2PLs are sometimes referred to as forwarders. For example, an airline company may also offer freight services to transport goods from the sender to the recipient.

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