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Glossary

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After a customer selects the COD payment option and places an order, the e-commerce platform generates an order confirmation specifically for COD orders. This confirmation often includes details on how and when to make the payment upon delivery.

Related Glossaries

Drop-off Rate

It is calculated by dividing the number of people who abandons their cart by the total number of visitors to your website.

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Pick up pending

The shipment is scheduled for pickup but has not been collected yet.

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Fake delivery attempt

An unauthorized or false claim of a delivery attempt, often used as a cover-up for non-delivery or improper handling.

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Delivery not attempted

The delivery service did not make an attempt to deliver the package to the recipient.

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