Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

The final stage in a customer's online purchasing process is the checkout. Consumers have to provide shipping information as well as select the methods of payment availaible on the website. The simplicity of your online store checkout procedure will also affect your website conversion rate.

Related Glossaries

COD collection fee

This is the fee assocaited with collection of cash at the time of delivery levied by courier partners.This fee is used to incentivise delivery executives to collect and safegaurd funds collected at the time of delviery and is also used to cover the charges incurred by courier partners in facilitating collection either via electronic means or hard cash, safegaurding these funds and processing them for remittance. This is usually calcaulted as the maximum of a fixed value or a percetnage of the amount collected



Shipping Label

A shipping label is a physical document that is very crucial for successful shipping. Shipping label consists of all the necessary information such as the origin address, a destination address, tracking Barcode, etc that guides delivery agents and various stakeholders from picking up the shipment to the final delivery, It is very important for the sellers to carefully stick the label on the shipment to avoid failed deliveries, missing or lost goods, stc.



POD (Proof of Delivery)

POD means Proof of Delivery in courier and acts as evidence that the shipment has reached its final destination. There are two ways to send a POD - physical paper form or online form.



Payment Gateway

A payment gateway can be defined as a network that merchants use to accept money from your customers. Customers and businesses must coordinate while using a payment gateway in order to complete a transaction.



Chart a course for sustainable business growth

Get started