Glossary

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Credit notes are discount certifiactes passed on to customers from suppliers to record a reduction in sales. In effect they reduce the payable due to the supplier against a particualr invoice

Related Glossaries

RTO Detection

RTO Detection is a feature which once incorporated, proactively checks the address of the customer and provides indication based on the previous data. It gives information to the merchant if previously placed orders have been RTOd or if the courier partner is inefficient in delivering the orders

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Bounce Rate

The percentage of visitors who leave the website after viewing only one page without interacting further. A lower bounce rate is generally desirable because it means users are exploring multiple pages or engaging with the site's content.

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POD (Proof of Delivery)

POD means Proof of Delivery in courier and acts as evidence that the shipment has reached its final destination. There are two ways to send a POD - physical paper form or online form.

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ready to ship

The shipment is prepared and ready for transportation.

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