Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

Drop-off is an activity that happens in the purchasing journey of an online shopper. Whenever a customer goes through a bad experience like filling of long and verbose forms at checkout or multiple page redirects, customers leaves the site and does not complete the checkout journey.

Related Glossaries

Shipping Label

A shipping label is a physical document that is very crucial for successful shipping. Shipping label consists of all the necessary information such as the origin address, a destination address, tracking Barcode, etc that guides delivery agents and various stakeholders from picking up the shipment to the final delivery, It is very important for the sellers to carefully stick the label on the shipment to avoid failed deliveries, missing or lost goods, stc.

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HSN Code

The term "HSN code" refers to the "Harmonized System of Nomenclature", which is a globally recognized system for classifying goods in a systematic manner. This system makes use of a 6-digit uniform code to categorize over 5000 different products, and is widely accepted and used across the world. India has added 2 more digits to the code to make the codes more precise resulting in 8 digit classification.

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Image Clicks

Clicking on images, such as product images in an e-commerce store or thumbnails in a gallery, can be used to view more details or enlarge the image.

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2PL

A second-party logistics provider, commonly known as 2PL, is a carrier that owns and operates the mode of transportation for goods. This can include shipping lines that run ships, airlines that operate planes, or hauling companies that use vehicles. 2PLs are sometimes referred to as forwarders. For example, an airline company may also offer freight services to transport goods from the sender to the recipient.

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