Glossary

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NDR meaning Non-Delivery Report is a notification created by the courier partner on shipments that cannot be successfully delivered due to any reason in the specific time frame. It briefly shows eCommerce sellers the orders which cannot be delivered and the reason for the failed delivery. Typically any courier company makes three attempts to deliver the order before marking it to RTO, meaning Return to Origin. So it is important to take the necessary steps in a specific time frame to ensure successful delivery.

Related Glossaries

Surface Shipping

Surface shipping is a logistics service where goods are shipped through land. It is comparitively cheaper but slower than air shipping. It is mostly preffered for large and heavy deliveries.

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Your orders

The "Your Orders" section is a part of an e-commerce website or app where customers can view a history of their past orders, track deliveries, and access order-related information.

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1PL

A first-party logistics provider, also known as 1PL, is an entity, either a company or an individual, that requires the transportation of cargo, freight, goods, or products from one location to another. First-party logistics, by definition, involves oly two parties i.e sellers or manufacturer that ships the goods and the retailer or consumer that recieves the goods.

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RTO delivered

The Return to Origin (RTO) shipment has been successfully delivered back to the sender.

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