Glossary

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NDR meaning Non-Delivery Report is a notification created by the courier partner on shipments that cannot be successfully delivered due to any reason in the specific time frame. It briefly shows eCommerce sellers the orders which cannot be delivered and the reason for the failed delivery. Typically any courier company makes three attempts to deliver the order before marking it to RTO, meaning Return to Origin. So it is important to take the necessary steps in a specific time frame to ensure successful delivery.

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Interactive Element Clicks

Websites may have interactive elements like sliders, carousels, accordions, or tabs. Clicks on these elements can trigger actions like changing content, revealing hidden information, or sliding through images.

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Express Shipping

Express or expedited shipping is a mode of eCommerce shipping that is faster than standard shipping. Although there is no specific timeframe to define expedited shipping as it depends on the location and the carrier. It is used for priority shipping by the customers and comes with some extra fees and can be same day, next day or two day delivery.

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Re order

This action involves a customer placing a new order for the same or similar products or services they've previously purchased. Customers may reorder items they like, need again, or want to stock up on.

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In - transit

The shipment is currently en route and is between the sender and the recipient.

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