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Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

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As the name suggests, OTP is a one-time use, temporary, secure PIN code that is issued to you via SMS or email to prevent identity threats

Related Glossaries

Drop-off Rate

It is calculated by dividing the number of people who abandons their cart by the total number of visitors to your website.

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Zone

Zone in logistics is used a proxy for distance travlled in shipping. Most courier partners define regions such as North, South, East, West or Special regions (this demarcates areas where cost of operations is higher than other parts of the country. For instance cost of operations in North East and Jammu, Kashmir is high due to difficult terrain). Zone is then defined as movement of shipments within the same city, within the same region, between two different regions, from metro to metro or to/from Special Regions.

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API

API meaning Application Programming Interface consists of several open endpoints that allow two software components to communicate based on a defined request and response system. eCommerce Shipping APIs are a great example that explains how data can be pushed across channels easily without having to fetch information manually. Swift API integration allows direct integration with all the major sales channels and courier partners like Shopify, Amazon, Delhivery, Bluedart, etc.

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OMS

OMS stands for Order management system and allows eCommerce sellers to execute order fulfillment seamlessly. OMS helps in managing, inventory, picking, packing, shipping, etc making sure the whole process of order fulfillment is streamlined. OMS also gives deep performance analytics, for example - Avergae pickup time, best-performing carriers, etc allowing sellers to take informed decisions.

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