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Glossary

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As the name suggests, OTP is a one-time use, temporary, secure PIN code that is issued to you via SMS or email to prevent identity threats

Related Glossaries

Tracking page

This is a webpage or interface that customers can access to enter their order details (usually a tracking number) to see the current status and expected delivery date of their orders.

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Wrong address

Wrong address refers the situation where the address put up by the customer is inaccurate or incomplete, this might occur because of wrong pin code, wrong details and etc.

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Picked up shipment

Picked up shipment refers to the first leg of the shipment journey, The package is picked up from the sellers warehouse by the delivery agent of the assigned courier partner.

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RTO delivered

The Return to Origin (RTO) shipment has been successfully delivered back to the sender.

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