Glossary

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Just like customers put selected items to buy in a shopping cart at a brick and mortar store, an online shopper puts it in add to cart. It is before the final step in the purchasing process, i.e. the checkout.

Related Glossaries

Hyperlocal Delivery

The hyperlocal delivery model refers to the meeting on-demand delivery of the customers in a certain defined local area. The demand of the customers is usually met through offline stores or warehouses via a digital platform. Dunzo, Blowhorn, and Shadowfax are a few renowned names is hyperlocal delivery fleets. Hyperlocal delivery is growing at the very fast pace because of the convenience that comes with it to both customers and sellers.

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Last mile delivery

Last-mile delivery refers to the process of transporting goods from the distribution center to their final destination i.e. the door of the end customer The process of order fulfillment ends with this step. It is important to choose the shipping partner carefully in order to streamline last mile delivery.

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5PL

5PL is a recent addition to the logistics industry, denoting the concept of complete logistic integration through multiple outsourced providers. This approach involves a fully integrated logistics solution that spans the entire supply chain, from start to finish, with the aid of numerous outsourced service providers. To achieve this, effective integration of IT and computer systems is essential to provide real-time visibility and control over the entire supply chain, regardless of the number of different suppliers involved.

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Refund

A refund is the process of returning the payment to a customer for a canceled, returned, or unsatisfactory order. Refunds are typically issued through the same payment method used for the original purchase.

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