Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

Customer unavailability refers to the situation where the customer is unavailable to receive the order while delivery attempt.

Related Glossaries

Transit Insurance

Transit insurance is a type of insurance policy that provides coverage for business goods or personal belongings during transportation from one location to another. Such policies typically offer protection from the moment the goods are loaded onto the specified mode of conveyance (such as a truck) until they reach the destination declared on the policy.



e POD

e POD is an electronic copy of the proof of delivery that is shared by a courier to the seller after the successful delivery. This confirms that the good is successfully delivered to the end customer



Consignee

Consignee is typically the owner of the shipment. It is the person who is finally going to receive the order. There are three stakeholders in the process of the shipment that are consignor, the consignee, and the carrier. Consignor is the seller who ships out the goods via a carrier. A consignee should always be present at the time of delivery.



Kitting

Kitting refers to compiling separate but related products in a ready-to-ship kit. This saves a lot of time, and cost for the sellers and streamlines order fulfillment. For example, when a customer orders a computer, he may also order a mouse, hard disk, headphones, etc. In such cases, all these products are shipped in a single piece rather than shipping them separately.



Chart a course for sustainable business growth

Get started