Glossary

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The delivery date or time has been changed or postponed to a different day or time.

Related Glossaries

Order Placed

This refers to the stage in the e-commerce process when a customer has successfully selected products or services, provided payment information, and confirmed their purchase. The order is placed, and the e-commerce platform generates an order confirmation for the customer.

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Order Cancellation

Order cancellation occurs when a customer or the e-commerce business decides to cancel an order before it is shipped or fulfilled. This can happen for various reasons, such as changes in the customer's decision or insufficient stock.

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4PL

A fourth-party logistics provider (4PL) is a comprehensive supply chain integrator that oversees all aspects of the logistics process. In addition to managing physical logistics, a 4PL may also be involved in IT, procurement, and finance, among other areas.

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Incorrect mobile number

The provided mobile number for the recipient is incorrect or invalid, making it difficult to contact them for delivery.

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