Glossary

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Last-mile delivery refers to the process of transporting goods from the distribution center to their final destination i.e. the door of the end customer The process of order fulfillment ends with this step. It is important to choose the shipping partner carefully in order to streamline last mile delivery.

Related Glossaries

First mile delivery

First-mile delivery refers to the first leg of the shipping journey. Delivery of first-mile delivery may differ according to industries and business models. For eCommerce shipping, first-mile delivery refers to picking up goods from the seller's warehouse by delivery agents and taking it further to the first holding center. To streamline this process sellers need to provide with pickup details and parcel details to couriers partners like Bluedart, Delhivery, DTDC, Amazon, etc.

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Order Number

An order number serves as an identification or reference number that is assigned to a particular purchase or order. When a customer places an order through an e-commerce platform, the company typically assigns a unique order number to that specific transaction.

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Refund

A refund is the process of returning the payment to a customer for a canceled, returned, or unsatisfactory order. Refunds are typically issued through the same payment method used for the original purchase.

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Payment Gateway

A payment gateway can be defined as a network that merchants use to accept money from your customers. Customers and businesses must coordinate while using a payment gateway in order to complete a transaction.

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