Glossary

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A shipment is considered lost when the courier company can't locate it in any of the places/ports it has traveled through.

Related Glossaries

Zone

Zone in logistics is used a proxy for distance travlled in shipping. Most courier partners define regions such as North, South, East, West or Special regions (this demarcates areas where cost of operations is higher than other parts of the country. For instance cost of operations in North East and Jammu, Kashmir is high due to difficult terrain). Zone is then defined as movement of shipments within the same city, within the same region, between two different regions, from metro to metro or to/from Special Regions.

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Consignor

A consignor is an individual or business that entrusts goods, products, or assets to another party, known as the consignee, for the purpose of sale, transport, or other specific arrangements.

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COD collection fee

This is the fee assocaited with collection of cash at the time of delivery levied by courier partners.This fee is used to incentivise delivery executives to collect and safegaurd funds collected at the time of delviery and is also used to cover the charges incurred by courier partners in facilitating collection either via electronic means or hard cash, safegaurding these funds and processing them for remittance. This is usually calcaulted as the maximum of a fixed value or a percetnage of the amount collected

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Conversion Rate

It is the percentage of visitors to your website that complete a desired goal(a conversion) out of the total number of visitors.

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