Glossary

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An order number serves as an identification or reference number that is assigned to a particular purchase or order. When a customer places an order through an e-commerce platform, the company typically assigns a unique order number to that specific transaction.

Related Glossaries

Drop-offs

Drop-off is an activity that happens in the purchasing journey of an online shopper. Whenever a customer goes through a bad experience like filling of long and verbose forms at checkout or multiple page redirects, customers leaves the site and does not complete the checkout journey.

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COD Remittance Cycle

The cycle or frequency at which COD remittance is processed is known as the COD remittance cycle. There are two components to COD remittance cycles - Frequency of remittnace and Delay in remittance. Frequency of remittance (measured in days per week) refers to how many times remittance is processed within a week Delay in remittance refers to the number of days post delviery after which the remittance becomes liable to be processed by the courier partner to the seller. For instance if the seller is on a twice a week 7 day deferred cycle, that would mean remittance against a shipment becomes due 7 days post delivery of the shipment and is processed in tranches two time a week.

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Shipment damaged

The shipment has sustained damage during transit, and it may not be in its original condition.

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Warehousing

Warehousing refers to storing physical goods in a single location until they are sold or distributed. Warehousing allows you to have a single location for delivering all your products. Usually, warehousing may differ according to the different types and sizes of the business. A small startup may be storing its products in its own facility, until they scale and outgrow their space.

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