Glossary

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This is a webpage or interface that customers can access to enter their order details (usually a tracking number) to see the current status and expected delivery date of their orders.

Related Glossaries

Order History

It refers to the record of all the orders placed by a customer from placed but not received to retrospective orders. It provides all the details of an orders like shipping details, payment status etc.

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Warehousing

Warehousing refers to storing physical goods in a single location until they are sold or distributed. Warehousing allows you to have a single location for delivering all your products. Usually, warehousing may differ according to the different types and sizes of the business. A small startup may be storing its products in its own facility, until they scale and outgrow their space.

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Bounce Rate

The percentage of visitors who leave the website after viewing only one page without interacting further. A lower bounce rate is generally desirable because it means users are exploring multiple pages or engaging with the site's content.

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5PL

5PL is a recent addition to the logistics industry, denoting the concept of complete logistic integration through multiple outsourced providers. This approach involves a fully integrated logistics solution that spans the entire supply chain, from start to finish, with the aid of numerous outsourced service providers. To achieve this, effective integration of IT and computer systems is essential to provide real-time visibility and control over the entire supply chain, regardless of the number of different suppliers involved.

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