Glossary

Become an ecommerce shipping and checkout expert with our comprehensive library of must know terms

Wrong address refers the situation where the address put up by the customer is inaccurate or incomplete, this might occur because of wrong pin code, wrong details and etc.

Related Glossaries

Shipment damaged

The shipment has sustained damage during transit, and it may not be in its original condition.

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Credit Period

Credit Period refers to the timeframe extended by suppliers to customers within which customers are required to payback the cupplier for services already rendered

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POD (Proof of Delivery)

POD means Proof of Delivery in courier and acts as evidence that the shipment has reached its final destination. There are two ways to send a POD - physical paper form or online form.

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This refers to the stage in the e-commerce process when a customer has successfully selected products or services, provided payment information, and confirmed their purchase. The order is placed, and the e-commerce platform generates an order confirmation for the customer.

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