Glossary

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When COD is marked pending, it means that the payment process is yet to be completed but the order has been shipped

Related Glossaries

Incorrect mobile number

The provided mobile number for the recipient is incorrect or invalid, making it difficult to contact them for delivery.

Weight Freeze

Weight Freezing is a way to avoid weight disputes of shipments. Sellers can freeze the weight of their shipment by providing the dimensions of a shipment.

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POD (Proof of Delivery)

POD means Proof of Delivery in courier and acts as evidence that the shipment has reached its final destination. There are two ways to send a POD - physical paper form or online form.

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Fuel Surcharge is an extra fee levied on top of freight charges to account for variablility in fuel prices. Fuel surcharges could be fixed percentage value or a markup on indexed fuel rates - either prevailing petrol/diesle rates or international crude oil prices.

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