Glossary

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An unauthorized or false claim of a delivery attempt, often used as a cover-up for non-delivery or improper handling.

Related Glossaries

Cart Recovery Rate

Abandoned cart recovery rate is the percentage of people who returns back to complete their purchase after abandoning their cart. Sellers using email, whatsapp, messages can send reminders and discounts to customers to entice them to complete their orders

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Reverse parcel shippung

Shipping parcels back to their origin or to a designated return location.

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Prohibited goods

Prohibited items are the goods that are completely banned and cannot be shipped at any cost. None of the courier partner accepts these goods, for example: Human remains or ashes, Complete firearms, ammunition, explosives / explosive devices, illegal goods, such as counterfeit goods and narcotics, etc.

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Warehousing

Warehousing refers to storing physical goods in a single location until they are sold or distributed. Warehousing allows you to have a single location for delivering all your products. Usually, warehousing may differ according to the different types and sizes of the business. A small startup may be storing its products in its own facility, until they scale and outgrow their space.

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