Glossary

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Weight Freezing is a way to avoid weight disputes of shipments. Sellers can freeze the weight of their shipment by providing the dimensions of a shipment.

Related Glossaries

Order Allocation Engine

Order allocation engine refers to assigning of order pickup to relevant warehouse. A business may be operating from multiple warehouses, order is assigned to a particular warehouse based on multiple factors such as type of product, delivery location, etc.

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Destination city

Destination city refers to the city where the final delivery to the end customer will take place. Destination city is recognised by the address provided by the shopper.

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Prohibited goods

Prohibited items are the goods that are completely banned and cannot be shipped at any cost. None of the courier partner accepts these goods, for example: Human remains or ashes, Complete firearms, ammunition, explosives / explosive devices, illegal goods, such as counterfeit goods and narcotics, etc.

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Special zones

Special zones refers to a zone defined by a courier compay based on some specific traits like location, geography etc. Special zones usually have higher shipping rates and require special efforts for successful delivery. For example: Delivering goods in Jammu & Kashmir may need special vehicles because of limited connectivity.

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