Glossary

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All the carts that have been opened i.e. contains atleast 1 item but has not completed the purchasing process is an abandoned cart.

Related Glossaries

Unified Tracking

Unified tracking refers to the provision that allows users to track all their orders from a single platform. This eliminates restrictions on having multiple tracking portals, you can track all your shipments on a single dashboard. Order tracking while shipping from multiple carrier partners can be vigorous if you don't have unified tracking system.

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Dimensional Weight or volumetric weight

Dimensional weight, often known as DIM weight, is the space that a package occupies while being shipped. Consider the amount of room there is in a truck or a plane. If your box occupies a little more room than the weight it is charged for, you will be charged for that extra room. You are charged either the real or dimensional weight whichever is higher. Dimensional weight is calculated by multiplying the length, width and height of the shipment and dividing it by a courier specific volumetric divisor.

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Incorrect mobile number

The provided mobile number for the recipient is incorrect or invalid, making it difficult to contact them for delivery.

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Zone

Zone in logistics is used a proxy for distance travlled in shipping. Most courier partners define regions such as North, South, East, West or Special regions (this demarcates areas where cost of operations is higher than other parts of the country. For instance cost of operations in North East and Jammu, Kashmir is high due to difficult terrain). Zone is then defined as movement of shipments within the same city, within the same region, between two different regions, from metro to metro or to/from Special Regions.

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